Installation & support

User convenience has always been xxter's primary focus. This applies to the daily use of xxter, but of course also to the installation. The configuration of xxter is completely available with the web browser and a wizard will help the professional to go through the necessary steps. There are manuals available for all functionality and users can ask questions or share their knowledge on the xxter forum. And, when you still require some assistance, our fluent English speaking support is always available through email or phone during business hours (CET).

Installation & support

User convenience has always been xxter's primary focus. This applies to the daily use of xxter, but of course also to the installation. The configuration of xxter is completely available with the web browser and a wizard will help the professional to go through the necessary steps. There are manuals available for all functionality and users can ask questions or share their knowledge on the xxter forum. And, when you still require some assistance, our fluent English speaking support is always available through email or phone during business hours (CET).

Easy to install

The configuration is done through a web browser and is easy to perform. The websites, support and manuals are available in English and the app for the enduser is available in many different languages. The registration and configuration is performed completely through the web browser, with a convenient wizard to guide you through the steps. The entire configuration is always stored on the secure servers of xxter to make sure it is available where and whenever you might need it. With one click you can load the configuration on the xxter device and with the unique QR code you can set up the xxter app to make the compete installation available in no time. Easy, fast and simple.

The xxter device itself is suited for DIN rail use and is 4 modules wide. The xxter device can be directly connected to the KNX bus and powered by either an extra power supply from the KNX bus or any other 10-36 VDC power supply.

Easy to install

The configuration is done through a web browser and is easy to perform. The websites, support and manuals are available in English and the app for the enduser is available in many different languages. The registration and configuration is performed completely through the web browser, with a convenient wizard to guide you through the steps. The entire configuration is always stored on the secure servers of xxter to make sure it is available where and whenever you might need it. With one click you can load the configuration on the xxter device and with the unique QR code you can set up the xxter app to make the compete installation available in no time. Easy, fast and simple.

The xxter device itself is suited for DIN rail use and is 4 modules wide. The xxter device can be directly connected to the KNX bus and powered by either an extra power supply from the KNX bus, a 5 VDC power plug adaptor or any other 10-36 VDC power supply.

KNX integration

It is possible to program KNX components with ETS using the xxter controller. xxter is equipped with a KNX tunnel and KNX routing and supports IP secure. The xxter controller also comes with a complete bus monitor, that can record and export KNX telegrams, even when you are not connected with ETS. Both can be configured on the xxter controller.

To create the xxter configuration for KNX, the professional has different options. It can be done by importing the group addresses of the KNX project in xxter directly from ETS, or by using the BEMI KNX tool, with which xxter has created an integration. This allows you to quickly create a good implementation, in a manner that suits your work method best. This applies to both xxter as well as the Pairot voice control solution.

Using ETS

The professional can use the ETS export of the KNX configuration and import it into 'My xxter' to transfer the required group addresses of the KNX project to xxter. When using the 'ETS Functions', which is available since ETS 5.6, it is even possible to automatically link components that belong to each other. This can for instance be used to combine the group addresses of the switching and the dimming actuator that is used for the same lamp, to be automatically included in the same dimming element. Of course, also the building structure can be derived automatically. Based on the xxter project you create, you can generate a visualization profile, which can then be altered according to preference.

BEMI KNX-tool

The BEMI 'KNX Design and Planning Tool' (link: https://www.bemi.fi/knx-management-tool/) supports the entire process for selling, design, planning and programming of KNX installations, all from one central environment. This of course includes the xxter configuration and visualization! Therefore, professionals can link their BEMI account to their xxter account and then automatically synchronize the BEMI projects with xxter. This allows you to generate both the technical configuration as the visualization based on all the information from BEMI, including room layout, linked components, page structure and icons. And when you make a change in the BEMI KNX tool, this can be directly updated in xxter.

bemi-ets

External access

For remote control, xxter offers the free dynamic DNS service, which links the internet connection of the xxter device to a personalized host name. This removes the necessity of having a fixed IP address. Alternatively xxter also offers a subscription for the xxter 'connect service'. This paid service allows you to make the xxter device available for secure remote access without the need to configure anything in the router. Professionals also have the possibility to use this service for secure access to the device to perform maintenance.

Support

xxter installers can always count on experienced, fluent English speaking support through phone or email. Alternatively you can always visit our website for extensive English manuals for all xxter functionality and background information on our services and products. On the website you will also find our forum where users, installers and our employees exchange their experiences and tips to make sure you get the most out of your xxter. Thanks to our own development team you can always be sure of get the latest improvements and new features.

Support

xxter installers can always count on experienced, fluent English speaking support through phone or email. Alternatively you can always visit our website for extensive English manuals for all xxter functionality and background information on our services and products. On the website you will also find our forum where users, installers and our employees exchange their experiences and tips to make sure you get the most out of your xxter. Thanks to our own development team you can always be sure of get the latest improvements and new features.